iTrack
Privacy Policy
Last updated: March 29, 2026
iTrack Technologies ("we", "our", or "us") operates the iTrack mobile application. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our app.
Information We Collect
We collect the following types of information:
- Account Information: Name, email address, phone number, and login credentials when you create an account.
- Location Data: GPS location data to track deliveries, provide navigation, and record pickup/delivery locations. Location is collected while the app is in use.
- Photos: Images captured for proof of delivery (POD) documentation.
- Device Information: Device type, operating system, and unique device identifiers.
- Usage Data: Information about how you use the app, including job status updates and delivery history.
How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our delivery management service
- To track and manage delivery jobs assigned to you
- To provide GPS navigation to pickup and delivery locations
- To capture and store proof of delivery documentation
- To communicate with you about your account and deliveries
- To improve our app and services
Data Sharing
We may share your information with:
- Your Employer/Company: The logistics company you work for has access to your delivery data, location during work hours, and proof of delivery photos.
- Service Providers: Third-party services that help us operate our app (cloud hosting, analytics).
- Legal Requirements: When required by law or to protect our rights.
Data Security
We implement appropriate security measures to protect your personal information. Data is transmitted using secure encryption (HTTPS) and stored on secure servers.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Delivery records and proof of delivery photos are retained according to business and legal requirements.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Opt out of location tracking (note: this may affect app functionality)
Location Permissions
The app requires location permissions to function properly. Location data is used to:
- Track your position during deliveries
- Provide turn-by-turn navigation
- Record pickup and delivery locations
- Calculate distances and estimated arrival times
You can disable location permissions in your device settings, but this will limit app functionality.
Camera Permissions
The app requests camera access to capture proof of delivery photos. Photos are uploaded to secure servers and associated with the relevant delivery job.
Children's Privacy
Our app is not intended for use by children under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us: